Portfolio demonstration using fictional data

Support triage, grounded by documentation.

SupportFlow AI helps a support specialist review sample tickets, retrieve relevant guidance, draft a response and prepare escalations with a human in control.

SD-1068 / SECURITY REPORT

Suspicious training email link

High urgency

Recommended action

Escalate to Engineering

Possible phishing exposure reported by multiple employees.

Retrieved source

Report a Suspected Impersonation Email

99% match / cited in reply

Draft response

Review before sending

Grounded retrieval

Responses cite matching SecureDesk knowledge content.

Human approval

No suggestion is sent or escalated automatically.

Cost controlled

Stored analyses are safely reused in the public demo.

Portfolio demo. Fictional data only. AI suggestions require human review.